KURA

TERMS OF USE

Welcome to the online store www.kura.gr. The purpose of KURA’s operation is the retail sale of nutritional supplements, cosmetics, organic food, anatomical items, baby items, and parapharmaceutical items, which are allowed based on Greek legislation to be traded via the internet.

The store belongs to the company “Farmakeio Giagiakou Aikaterini kai SIA O.E.” with registered office at Iera Odos 268, Egaleo, PC 12242, VAT number 999089660, DOU Egaleo and GEMI number 125032303000.

The company contact number is 2105984700 and the email info@kura.gr.

These terms of use govern transactions, purchases, returns, consulting services, the use of website data, the protection of personal data and the security of each user's transactions.

When you enter or register on the website www.kura.gr it is considered that you agree and accept the present terms and conditions of use.

For this reason, please read this text carefully and in case you disagree or disagree in the future with part or all of the terms, contact kura.gr immediately.

kura.gr may modify the terms of use without prior notice except for publication in the online store with the date of modification.

Copyright

The content of the website, texts, images, photos, logos, trademarks and software are the intellectual property of kura.gr. It is not allowed to copy, reproduce and use (total or partial) the content for commercial purposes without written consent from kura.gr. Copying and storing in digital form (only on a personal computer not connected to a computer network) of the information material and photographs is permitted if it is intended for personal and non-commercial use.

Restrictions on Conduct and Use

Users are required to:

Not to publicize material or in general the actions they carry out, not to bring criminal or civil or administrative liability to kura.gr. The posting of illegal, harassing, defamatory, abusive, threatening, vulgar, obscene, harmful, or any form of objectionable material is prohibited. In any case, they must comply with the relevant Greek and European legislation and codes of practice.

Provide true personal information and product delivery information. The code (password) declared during registration is unique and personal and in the event of its theft, users should immediately inform kura.gr. In case of any change of personal information, they should be informed immediately.

Do not gain unauthorized access to material and do not store or publish copyrighted material without the consent of the proprietor.

Do not publish material that contains any form of advertising or promoting products or services.

Not to publish links that lead to addresses other than kura.gr
kura.gr reserves the right to refuse the publication of material that does not comply with the above rules or is considered to harm its interests. It is also possible to delete material that has already been made public. In this case users are requested not to attempt to republish this material.

In the event that due to some incompatible act of a user, kura.gr is obliged to pay any form of compensation, then the specific user is obliged to pay this amount to kura.gr.

Consumer rights

According to Directive 2013/11 / EC, which was incorporated in Greece with JM 70330/2015, the possibility of electronic consumer dispute resolution with the Alternative Dispute Resolution (ADR) procedure is now provided throughout the European Union. If the customer has the status of a consumer (ie a natural person acting outside the professional capacity) and has any problem with a purchase made from our Website, he can initiate the ADR process through the single pan-union platform for electronic dispute resolution (platform ADR) available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage

Limitation of Liability on Content

The informative content of kura.gr consisting of texts, photos and videos is drawn from valid sources and after being edited is posted on the website. kura.gr makes every effort to ensure that this material is valid and useful, without however being responsible for any inaccuracy or incorrect information derived from said material. In the event that any relevant problem is found, users are invited to inform kura.gr immediately so that it can check and correct the material.

The informational material posted on kura.gr, as well as any consulting service provided by phone, or through the messaging channels by experienced and specialized scientists, is for informational purposes only and does not in any way replace medical advice and opinions. In the event that the user follows medical treatment or is pregnant, he should, before using any nutritional preparation, obtain the approval of his attending physician.

  1. Limitation of Liability

    kura.gr is not responsible under any circumstances for any side effects of the products due to inappropriate use or overdose or intolerance of the user or interaction with another preparation. It also assumes no responsibility in the event of an ineffective or defective product. In the latter case, the liability of kura.gr is limited to the replacement of the product in accordance with the respective return terms and conditions.
  2. Lack of availability

    kura.gr has a dynamic product range of codes, keeping a large percentage of them in reserve. Based on their availability, the product categories are divided into:
    – Available: Products are in stock and shipped in 1-2 business days from the day of the order (as long as the order is placed by 3:00 PM).
    – Available in 3 to 5 days: Products are currently out of stock. Usually shipped 3-5 days if made by 15:00 and if the product is available at the supplier. In case the product is not available from the supplier, the customer service department will contact you to inform you and find the best possible solution.
    In cases where it is not possible to meet the above time limits, customers are informed in time of the possible delay and are given the option of canceling or modifying the order. In the event that some products, while they are posted in the online store, are not available due to a general lack of suppliers or their circulation in Greece being canceled due to force majeure or bad weather conditions or for any reason it is not possible to receive them from kura.gr, the latter assumes no responsibility.
  3. Failure to provide services

    kura.gr makes every effort to ensure that its services are available within the established hours and time limits. However, it does not take any responsibility in the event of the inability to fulfill any service due to the fault of the courier companies it cooperates with, or a malfunction of the internet service provider, or the online hosting provider or the online payment processing provider or the electricity provider or the telecommunications service provider.
  4. Malicious software

    kura.gr uses professional tools and software for continuous – twenty-four hour – surveillance and prevention of malicious software from its code. However, in no case does it assume responsibility for the possible contamination of users' equipment by such software. In any case, it is recommended that you have valid and up-to-date antivirus software installed on your device when connecting to kura.gr.
  5. Civil liability for loss of profits

    The sales made concern products intended for personal use. kura.gr does not assume any civil liability due to loss of profits, or loss of reputation and clientele.

Privacy

kura.gr prioritizes the security of personal data. The protection of personal data is governed by the National and European Legislation of Law 2472/97, as amended by Law 3471/2006 on the Protection of Personal Data and Regulation (EU) no. 679/2016 (GDPR).